What disclosures must be provided at the beginning of each telemarketing call?

What disclosures must be provided at the beginning of each telemarketing call?

• A. The name of the company or person the caller is working for
• B. The call's duration
• C. The caller's home address
• D. The price of the product

Answer: (A)

At the start of a telemarketing call, you must identify who you are and whom you represent—the name of the company or person the caller is working for. This upfront identification helps the recipient know who is contacting them and provides a basis for trust and accountability, aligning with consumer protection and telemarketing rules. The other details listed—how long the call will last, the caller’s home address, or the price of the product—are not required disclosures at the outset. They may come up later if relevant, but they aren’t mandated opening disclosures.

At the start of a telemarketing call, you must identify who you are and whom you represent—the name of the company or person the caller is working for. This upfront identification helps the recipient know who is contacting them and provides a basis for trust and accountability, aligning with consumer protection and telemarketing rules. The other details listed—how long the call will last, the caller’s home address, or the price of the product—are not required disclosures at the outset. They may come up later if relevant, but they aren’t mandated opening disclosures.